FAQ

Find Answers to Frequently Asked Questions Below.

How do I register?

Registering allows you to view our prices and place orders. You may do so by clicking on the "Register to Buy" tab in the upper-right corner of each page. Then click "register" within the text. Or click here!

How do I place an order?

You must be registered to place an order. When you register, you can log in through the "My Account" tab in the upper-right hand corner of each page. Once there, you can click "Login" within the text. You will then be able to put items in your shopping cart by clicking "Add to Cart." You can then checkout by clicking the shopping cart icon on the top-right hand corner of every page.

Is there a minimum order?

Yes, Beauty Image requires a minimum purchase of $50.00 before shipping and tax.

Can I contact Beauty Image over the phone for any reason?

Yes, you can! You can call us at 1-888-513-8815. Our courteous staff are available between 9:00 a. m. and 5:00 p. m. (EST) Monday through Friday to answer your questions and take your orders. Feel free to call us for any reason, even just to say hello!

Are there any advantages if I call to make an order instead of doing it online?

Online is a perfectly great way to make an order. We have many online only deals throughout the year, so try to sign up to stay up to date with our Newsletter. However, if you plan to make a bulk order, we recommend that you call our office; we have discounts specifically for those kinds of orders.

Can I place an order via email or even fax?

Yes, you can. We try to accommodate whenever possible! To order by email, you will need to send us your order to sales@beautyimage.net. To order by fax, send your order to (305) 513-8816 ; you'll need to include the complete name of your business and/or purchaser, contact name, phone and fax number, street address, and payment method.

What payment options are available?

All purchases must be prepaid. On our website we accept Visa, Master Card and American Express.

What are the available shipping speeds?

You can choose how fast your order will arrive, depending on one of the following options:

Ground (Delivery in one to five business days)
Second Day Air (Delivery in two business days)
Next Day Air (Delivery on the next business day)

When will my order be shipped?

Most orders received by 12:00 PM EST will ship the same day via UPS Ground or a comparable common carrier. Tracking information will be sent to you by e-mail on the day the order is shipped.

How long does the standard ground delivery take?

Ground orders are delivered via UPS Ground or other common carriers within 1 to 5 business days after order confirmation.

How long does the next day air delivery take?

Next Day Air delivery orders made by 12:00 PM EST will be delivered the next business day. If your order takes place by 12:00 PM EST on Friday, it will be delivered the next business day (Monday). Orders placed after 12:00 PM EST on Friday will be delivered on Tuesday.

How long does the second day delivery take?

Second Day Air delivery orders made by 12:00 PM EST will be delivered on the next two business days. If your order takes place by 12:00 PM EST on Friday, it will be delivered on the next two business days (Tuesday). Orders placed after 12:00 PM EST on Friday will be delivered on Wednesday.

How can I track my order?

As soon as we confirm the order, we ship it to the main carrier, but if you would like to know the tracking information of your order, email us at sales@beautyimage.net.